Privacy Policy

In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR) and Spanish Organic Law 3/2018 of 5 December on Personal Data Protection and guarantee of digital rights, the Website Owner informs you that, by accepting this Privacy Policy, you give your express, informed, freely given and unambiguous consent for the data you provide to be processed by the Website Owner as data controller. The technical and organisational security measures required by applicable law apply to those data.

• Name: Injertos y Poda S.L.
• Tax ID (CIF): B26540906
• Address: Calle Mallorca, 11, 26540 Alfaro, La Rioja, Spain
• Email: oil@ecortigoso.com
• Phone: +14704472619 (USA)

For the purposes set out in this Privacy Policy, the Website Owner collects and processes the personal data detailed below, depending on the products or services you request through this website:

1. Data you provide: We collect and store the information you share with us when using our services. We may receive these data in several ways:

• When you access or browse our website.
• When you request information from us.
• When you purchase or engage our services.
• When you contact us by phone, post or email.
• When you complete the contact form.

The Website Owner may process your data and send you communications related to its activities. These may be sent by phone, email, post or instant messaging. Participation in WhatsApp groups requires your express authorisation; you will not be added without your prior consent.

2. Information collected automatically: When you browse our website, certain information is recorded automatically, such as your IP address and details of how you interact with the website and its services. As on many websites, we use cookies and other identifiers to collect these data when your browser or device accesses our website.

3. Information from third parties: We may also work with other organisations in the sector that can provide us with additional information about you.

We collect your information to operate effectively and provide you with a good experience of our services. We use, collect and share your data for the following purposes:

1. To manage and respond to enquiries, claims and complaints through any channel, including electronic channels.
2. To provide the information requested about the services we offer.
3. To fulfil our contractual obligations.
4. To carry out administrative management related to the services provided.
5. To ensure compliance with applicable regulations.
6. To send electronic and other communications to people who have a relationship with the company.
7. To handle requests to exercise rights under the GDPR.
8. To manage any security incidents that may arise.

We process your personal data on the following legal bases:

• Performance of a contract with us, including engaging services, publishing advertisements and managing requested services.
• Your consent to contact, content subscriptions and commercial communications by email, cookies or messaging services.
• The data controller’s legitimate interest in protecting users of our website from misuse and fraud in the use of our services.

We will retain your personal data until you decide to withdraw your consent. At that point, we will keep your information only for as long as required by applicable law.

We ensure that your data are processed lawfully, fairly, transparently and in line with the relevant purposes. We also undertake to keep the information adequate, relevant, accurate and up to date. We will therefore take the necessary steps to correct or delete any inaccurate data without delay.

We will not share your data with third parties except where legally required or necessary to fulfil the purposes of processing. We may also share information with collaborators who provide services to our customers.

To provide the services required for our activity, we share data with providers such as web hosting and website administration providers. These providers have signed the corresponding data-processing agreements in accordance with applicable data protection law.

We adopt security measures appropriate to the level of risk to protect personal information against loss, misuse, unauthorised access, disclosure, alteration and destruction, taking account of the risks of processing and the nature of the information. If we determine that your service data have been misused, exposed in a security breach or improperly obtained by a third party, we will inform you without delay of the breach, misuse or improper acquisition.

We undertake to use and process users’ personal data confidentially and for the stated purposes, and to fulfil our duty to safeguard them. We implement measures to prevent their alteration, loss, unauthorised processing or access in accordance with applicable data protection law.

This website has an SSL certificate. This security protocol helps ensure that data are transmitted securely and in full between the server and the website user using encryption.

We cannot guarantee that the internet is completely invulnerable or that third parties will never obtain data through fraudulent access.

Anyone authorised by us to process customer data, including staff, collaborators and service providers, will be subject to an appropriate duty of confidentiality, whether contractual or legal.

If a security incident occurs, we will notify the customer without undue delay once we become aware of it and provide timely information about the incident as it becomes known or as the customer reasonably requests.

As a user, you are solely responsible for the accuracy and correctness of the data you send us, and we accept no liability in that regard. Users guarantee that the personal data they provide are accurate, current and authentic, and undertake to keep them up to date. Users agree to provide complete and correct information in the contact or subscription form.

Consent given for the processing or disclosure of personal data may be withdrawn at any time by contacting us to exercise your data protection rights. Withdrawal will not have retroactive effect.

We reserve the right to amend this policy to reflect legislative or case-law developments and industry practices. In such cases, we will announce the changes on this page with reasonable notice before they take effect.